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‎09-22-2018 12:52 AM

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Ok I will.
Here's a video of my problem so you could understand it better:

https://youtu.be/CQj4WK6a6Qc

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‎09-22-2018 01:44 AM - edited ‎09-22-2018 01:48 AM

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Out of curiosity, what resolution are you using?

Try lowering it to see if it stops.

 

Also if you have an external monitor, see if it does it on that too.

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‎09-22-2018 01:49 AM

HP Recommended
I am using the highest one. I tries lowering it but problem didn’t stop
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‎09-22-2018 06:18 PM

HP Recommended

All Im finding is to remove all remnants of the old driver using DDU and then manually searching any leftover folders/registry keys, then reinstall.

 

Do you have Restore Points enabled by chance? I know the 1803 upgrade disabled them by default.

IF you do have them, can you revert back to a point prior to this happening?

System Restore Points (Windows 10, 😎

 

I can tell you to contact HP Support for a warranty issue, but Im thinking they will just have you do a Recovery back to factory settings, wiping the drive and reinstalling Windows.

You can do that yourself as a last resort if you wish.

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‎09-23-2018 02:21 AM

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I just did a factory reset...
Problem is still there... Just proves that something’s wrong with hardwere and warranty is my only hope...
Thank you for all your help 🙂
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‎09-23-2018 02:24 AM - edited ‎09-23-2018 02:27 AM

HP Recommended

Thanks for the update.

 

This link will let you navigate to Support...

https://support.hp.com/us-en/contact-hp/product/omen-by-hp-15-dc0000-laptop-pc/20329817/model/228828...

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