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Stupenzo
New member
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Message 1 of 2
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Flag Post

Forced bios update kills laptop screen

HP Recommended
OMEN Laptop - 15-en0023dx
Microsoft Windows 11

Everything I restart my computer, it automtically starts a bios update from F.13 to F.16. When the update finishes, my laptop screen doesn't work or even register as an option. I have to plug it into a TV to use it. I've tried different amd drivers drivers, and nothing brings it back except a bios rollback. Anyone else have this?

1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@Stupenzo

Thank you for posting on HP Support Community.
 

That must be hard. Don't worry as I'll be glad to help,
I understand that your HP notebook is not working correctly. If you have already performed the steps from the document HP Notebook PCs - Computer Does Not Start: https://support.hp.com/in-en/document/c01997899No Power or no Boot and the issue persists, it could be a hardware failure. I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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