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06-11-2022 08:13 PM
Everything I restart my computer, it automtically starts a bios update from F.13 to F.16. When the update finishes, my laptop screen doesn't work or even register as an option. I have to plug it into a TV to use it. I've tried different amd drivers drivers, and nothing brings it back except a bios rollback. Anyone else have this?
06-14-2022 05:45 PM
Thank you for posting on HP Support Community.
That must be hard. Don't worry as I'll be glad to help,
I understand that your HP notebook is not working correctly. If you have already performed the steps from the document HP Notebook PCs - Computer Does Not Start: https://support.hp.com/in-en/document/c01997899, No Power or no Boot and the issue persists, it could be a hardware failure. I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Hope this helps! Keep me posted for further assistance.
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