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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
Hp Omen 15
Microsoft Windows 10 (64-bit)

hey i have reseaved a hp omen 15 laptop from a buyer its full name is the hp omen 15 ax033dx . When i unplug the laptop from the charger it can play any game on high 1080p but dies in 1 hour , but when i plug it in the games are unplayable 😞 

i found out yesterday the charger i reseaved was not the rightful one the charger i need has 120 volts and the one i have has only 45 volts do you think if i buy a 120 volt one it could change my fps issue when charging ? or is there more to this then i think ? and i have checked and ik i put everything to high performence even with the charger on 🙂

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Very oversimplified, yes. Stop it you are going to damage the laptop. You can use the 45w adapter to charge the battery with the laptop off is the only thing you can do with that charger. 

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5 REPLIES 5
HP Recommended

A 120W AC adapter is standard with that laptop and nothing with lower power specs should be plugged into it:

 

https://support.hp.com/us-en/document/c05187528

HP Recommended

yes ik this i was just saying dose me not having the 120 and pluging in the 45  volt downclocking my laptop ?

HP Recommended

Very oversimplified, yes. Stop it you are going to damage the laptop. You can use the 45w adapter to charge the battery with the laptop off is the only thing you can do with that charger. 

HP Recommended
Alright ty I was only asking cause I'm not to good with laptops but the fps ups and downs should be fixed when I buy the 120 volt charger then ty
HP Recommended

That is what I am saying. 

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