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- Frame Drops in Warzone

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07-05-2022 03:35 AM
Hello Everyone I need help with my game play of COD Warzone. I have a HP Omen 15 Laptop with the following Specs:
Core I7-10870H
32GB Ram
RTX 3070 Laptop GPU - 144hz Refresh rate
My Nvidia Drivers version is 516.59 Every time I play COD WARZONE I am getting an average FPS of 50. I have tried using the optimal settings in Geforce Experience, I have tried tweaking the settings in game, use different settings for DLSS, made sure I am not using G-Sync on my laptop, tried running the game with Dx11, but no matter what I do, my fps doesn't go over 50. A few times my game did go over 100fps when playing at the highest settings but it was only a couple of time - I have not made any changes to my laptop hardware or software since but my issue of being around 50fps exists.
I know my laptop hardware is more than capable of running the game at or over 100 with highest specs as I have played it with on previous laptop which had a 10750h and an RTX 2070. I am not running an external display. My laptop is plugged in when running the game and I make sure no bloatware is running in the background. My laptop has a Mux switch and I am using discrete graphics to run the game. Is someone else having the same issue or have resolved their issue? Can someone please help me?
07-08-2022 05:57 AM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:
- Have you tried the other games?
- Are you experiencing this issue only with Warzone Game?
While you respond to that, let's- https://support.hp.com/nz-en/document/ish_4455513-4455756-16 Improving video game performance or FPS.
This article applies to Windows 11OS.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
ECHO_LAKE
I am an HP Employee
07-08-2022 02:01 PM
Thankyou for your reply. Yes, I have tried Far Cry 6, Elden Ring, Forza Horizon 5, COD Warzone. All of my Games are experiencing lower FPS. I have checked the article you linked, my video driver is utd and my bios are the latest ones as well. I have tried modifying game settings but they don't make much of a difference.
I had an MSI GP75 with an RTX 2080 and was getting over 100FPS on all the games with highest settings.
07-12-2022 10:37 AM
Thank you for posting back.
As we have tried all the troubleshooting steps from our end, think this issue needs some additional technical assistance that can be better provided through one-on-one interaction with our HP Support team.
I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
ECHO_LAKE
I am an HP Employee