Function keys and Escape has a long delay

[IronPhoenix]

hello i have had my laptop for around a year HP omen17-ano12dx and last week my keyboard began to have some issues where as the functionkeys and escape began have a delay some times it responds imediatly when i press it but other times while im playing games or when i have not pressed it for a short period of time, i sometimes needed to press and hold for around 10-20 seconds before i got a response. can someone please help me out on this because its very troublesome while playing games 

[asmita6658]

Hi @IronPhoenix

Check for Filter Keys function. If it is activated, try disabling the filter key -

1) In Windows, search for keyboard, and then open Ease of Access keyboard settings or Change how your keyboard works.
2) Make sure the Filter Keys option is disabled.

If the issue still persists, try re-installing the keyboard driver and check -

1) In Windows, search for and open Device Manager.
2) Double-click Keyboards.
3) Right click on the keyboard drivers and click on uninstall.
4) Restart the computer. 

You may also refer to this document for further steps - HP Notebook PCs - Keyboard Troubleshooting (Windows)

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[IronPhoenix]

hi i tried those as but it did not work. is there any other possible solution that it may have because i did nothing different when using it for the past year nor did it receive any physical damage from what i have seen and all other keys on my keyboard are working its just escape and from F1-F12

[asmita6658]

@IronPhoenix

Try re-installing the keyboard driver -

1) In Windows, search for and open Device Manager.
2) Double-click Keyboards.
3) Right click on the keyboard drivers and click on uninstall.
4) Restart the computer. 
 

If the issue still persists, perform a keyboard test -

1) Shutdown the computer. 
2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears. 
3) Press F2 once. 
4) Go to Component test. 
5) From the list, run the Keyboard test.