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Ramba1509
New member
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Message 1 of 2
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Flag Post

Game stutter and lagging when plugged in

HP Recommended
15-ec0017ax
Microsoft Windows 10 (64-bit)

Hi,

As per subject, i need help with my laptop. It was perfectly fine and smooth while on battery, but once i plugged it in, it started to stutter and lag. It was not like this beforw.. started about a month ago.

Before u ask to adjust the power setting, ive already did that.. my power setting is set to max performance while plugged in and have done some other tweaks i found online but nothing helps. Is there anyway i can reverse the setting and where to find it? Like making it smooth while plugged in, and the other way around when on battery?

Could it be my adapter is faulty?and how can i know 

 

Thanks

 

1 REPLY 1
KrazyToad
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@Ramba1509

 


Welcome to HP Support Community


I would like to help

 

Here's a video on how to disable the "turbo mode" that causes this issue: Click here 

  

If you aren't able to disable it permanently, use the below steps: 

If you are running windows 8 it could be an admin rights problem. 

Navigate to this folder: 

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static 

Find CCC.exe, right click>properties>compatibility tab 

Tick the 'run this program as an administrator' option and hit ok. 

Do the same thing for MOM.exe 

  

You may have to restart the PC for the changes to take effect

 

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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