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‎06-01-2026 10:37 AM

HP Recommended

Hello,

I purchased an HP Victus Gaming Desktop last year which included a 6-month Xbox Game Pass promotion.

I registered the device with my HP account, it showed that warranty was already expired. Anyway I never got my GamePass access. 

Looks like I need little help with this.

 

Thanks

Kristjan

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1 REPLY 1

‎06-03-2026 02:15 AM

HP Recommended

Hi @Kr1ss,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to help you.

I hear that you purchased an HP Victus Gaming Desktop last year, which included a 6-month Xbox Game Pass promotion.

May I know if this Xbox Game Pass promotion was mentioned on the Invoice?

Did you check your email?
 

 

Take care and have a good day.

I'm an HP Employee.


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