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Hp au 624 tx
Microsoft Windows 10 (64-bit)

Lately I have been having gaming issues in my laptop.Thier are sudden FPS drops and lags I am not sure  if this is happening due to my faulty laptop battery its also not in a good condition it only works when plugged in on charging other wise laptop shuts down when i unplug the charger before the battery issues the games used to run perfectly fine without any problems but now none of them works properly. I want to know wether this is due to battery issues or something else? Or if it is the battery issue should i go for a new battery? Please hepl me clear this mess....

Hp pavilion 15 au 624 tx

I5 7th gen 2.5ghz

12gb ram(i upgraded it from 4gb)

Nvdia Geforce 940mx.

 

4 REPLIES 4
HP Recommended

I'm not someone who can help you.., But I have a question
may you tell me if the Nvidia driver is working fine and functional ?
go to device manager and check the display adaptors there u will see the drivers you have for graphics, also check the Nvidia control panel if everything is working fine let me know please.

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If there's no issue with the Nvidia driver go to HP troubleshooter and select the slow pc issue this might fix it so.

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Yes everything is fine with Nvidia drivers i have even updated them to the date

HP Recommended

Hello @Raaghav 

 

Sounds like your battery came to its end of life. That laptop is at least 3 years old now and depending on how much you used it and considering the battery was small to begin with, it is normal.

HP does not sell those batteries, so you would have to look up a third party seller for a compatible option.

Your battery is a 2C 41WH 5.36Ah LI BP02042XL-PR  part number: 849909-855

Your manual... http://h10032.www1.hp.com/ctg/Manual/c05228250

You can also just remove the old battery and continue to use the laptop with the power adapter until you decide to replace it.

 

The sudden lags in gaming? I cant say what is causing that. It might be the battery, might not. As I pointed out above, you can remove the battery and see if the lag improves.

 

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