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Jeebu
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Gaming low fps

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omen dh 10038 tx
Microsoft Windows 10 (64-bit)

my omen laptop has 8gb rtx 2070, 16gb ram, 144hz. Still when i play a game while plugged in, the games lags. What is the reason for this in spite of having a laptop with good specs?

 

 

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KrazyToad
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@Jeebu

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Are you facing this issue only with one particular game or all the games?

 

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

 

HPSA will automatically search for all the latest drivers for your Notebook

 

  1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

    Click Updates in the My notebook pane

  2. Click Check for updates and messages to scan for new updates.

     Updates list in HP Support Center

  3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

  4. Click the update name for a description, version number, and file size.

  5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

 

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

 

Keep me posted how it goes

 

Thank you and have a wonderful day 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
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Jeebu
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Thanks for the reply. But i already made a reset of my laptop and everything is working fine.

 

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praveen196
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@Jeebu

 

We glad to know that the issue is resolved.

 

In the future, if you have any concerns. Please get back to us. We will assist you.

 

Have a nice day!!

 

 

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Jeebu
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Few weeks back I made reset of my omen laptop and gaming was fine. But now again it started to have low FPS while gaming. Why is the issue arising again and again?

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Riddle_Decipher
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@Jeebu there are many ways to increase FPS and system performance:

  • Update the BIOS.

    For desktop PCs, go to HP Desktop PCs - Updating the BIOS.

    For notebook PCs, go to HP Notebook PCs - Updating the BIOS

  • Update the graphics driver.

    Go to HP Customer Support - Software and Driver Downloads, enter your PC model, then select the driver for your graphics card.

  • Most games allow you to change the graphics settings. Using a lower graphic quality often improves FPS.

  • Close any applications or programs that are not being used.

  • Turn on Game Mode. Game Mode is a new feature in Windows 10 Creators Update that improves gaming performance by limiting background processes and programs from using system resources while a game is running.

    1. Press the Windows key and G to open the Game bar.

    2. In the game bar, click Settings.

    3. Click the check box next to the game title to enable Game Mode for that game.

      Plug notebook PCs into an AC adapter to give the graphics card more power.

  • Plug notebook PCs into an AC adapter to give the graphics card more power.

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
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Jeebu
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I updated the BIOS and Graphic Drivers but still the issue is not solved

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Riddle_Decipher
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@Jeebu It's time we run an extensive system test on the device to ensure this isn't a hardware issue, here's how we get started:

Install the latest version of the HP Hardware diagnostics (UEFI) on your device using this link: Click here for details

  • Hold the power button for at least five seconds to turn off the computer.
  • Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.
  • On the HP PC Hardware Diagnostics (UEFI) main menu, click System Tests.
  • Click Extensive Test.
  • Click Run once, or Loop until error.
  • While the test is running, the time remaining and test result for each component display on the screen.

If a component fails a test, write down the failure ID (24-digit code) for when you respond back to us.

Riddle_Decipher
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