Getting Hard disk error

[sidd31]

I am having Pavilion Gaming 15 laptop, getting error of Hard Disk error 

 

[Nal_NR]

Hi @sidd31,

Welcome to the HP Support Community. 

I'd be glad to help you! 

To be able to answer you effectively, we need some information.

Have you made any changes to your PC hardware or software?

Have you made any changes to your current OS?

Perform hard drive tests in HP PC Hardware Diagnostics

• HP PC Hardware Diagnostics provides multiple tests to test the hard drive on your computer and confirm hardware failures. First, run the Quick Test (two to three minutes). If the Quick Test does not find a problem, run the Extensive Test (two hours or more). It can run once or loop until an error occurs. If the Extensive Test does not find a problem, the issue might not be with your hard drive, and you can continue troubleshooting the issue.
• On the Component Tests menu, click Storage, and then click Quick Test.

• Click Run once. The Quick Test begins.

• If the computer has more than one hard drive, select the drive to test. To test all the hard drives, select Test All Hard Drives.
• When the test is complete, the screen displays the results. Test results are also available in the Test Logs on the main menu.
• If the hard drive passes the Quick Test, but there is still a problem with the hard drive, run the Extensive Test. This test includes the SMART Check, Short DST, Optimized DST, and Long DST. To run these tests individually, select them from the Hard Drive Tests menu.
• If the hard drive fails a test, click Troubleshoot.
• Follow the on-screen instructions to attempt to resolve the problem, and then click Yes.
• If the problem is not resolved, click Yes to contact HP Customer Support.
• Scan the QR Code, or write down or copy the failure ID (24-digit code) and product ID for when you contact HP Customer Support. The information is also available in Test Logs on the main menu.
• If your computer is online, click NEXT to go to the HP Customer Support website.

Click here for further assistance. 

Hope this helps! Keep me posted for further assistance

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.