Getting nvlddmkm error when Idling or opening apps

[Mutpro]

Getting nvlddmkm error when Idling or opening apps, happens randomly doesn't happen every time, Error happens when Idling in the desktop doing nothing and sometimes when opening apps laptop freezes and it restarts, how to fix? 

[Venom21]

Is it under warranty? Did you try reinstalling GPU driver?

[Mutpro]

Yes its under warranty bought it new a few weeks ago, and I already did DDU 2 times already

[Venom21 · Accepted solution]

Then it's likely hardware related issue.  If you are under replacement policy (mostly 7-14days) then use it and get replacement. If it's to late then use warrenty and get it replaced or fixed. 

Before visit hp service center, You should reach out directly to HP support and ask about process like documents required, nearest service center, etc.  Open this link- https://support.hp.com/us-en/ then select your region from the bottom and choose contact hp agent directly. Depending on your region it may or may not be harder to contact. Look for online chat or call. (Don't purchase anything of shown there)