cancel
Showing results for 
Search instead for 
Did you mean: 
masterlatifcom
New member
2 1 0 0
Message 1 of 2
101
Flag Post

Glitches & Blank Screen

HP Recommended
HP Gaming Pavilion - 17-cd0095nr
Microsoft Windows 10 (64-bit)

Hello,
My HP Gaming Pavilion 17 are having glitches and blank screen.

Is anyone here have the same issue and got the solution?

WhatsApp Image 2020-06-16 at 5.01.05 PM.jpeg
HP logo while turn on / restart.

 

1. At first, it happens once in a while when screen is blinking / turn off (such as sleep or restart).

2. Then, it happens regularly everytime (restart, turn off and turn off).

3. It's getting worst, it turn blank even when just browsing.

IMG_20200519_001722[1].jpg
After OS loaded or during usage. Then it will turn blank.

4. Already contact support, they said I should fresh install.

5. Even fresh installation is not solving the issue.
IMG_20200518_160128[1].jpg
As you can see, there's glitches on the screen.

Even after completed the fresh installation, the issue is still the same. (it should be no issue since I download the files direct from HP for this model to create USB installer, drivers and everything is factory default).

5. Few weeks ago, I could no longer do the fresh installation because can't access bios (turn on and tap ESC) to pick boot from USB drive. (Glitches/ blank - can't read or pick the option).

6. Any idea about this issue?

Thank you

1 REPLY 1
masterlatifcom
Author
New member
2 1 0 0
Message 2 of 2
Flag Post
HP Recommended

Oh, by the way.
I've done more than 10x, fresh installation in a week.

Few times, I did not update anything.
I also tried to update everything.

Both factory settings and latest updates doesn't fix the problem.

0 Kudos
Tags (1)
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation