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- Graphics Card Performance Issue

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05-20-2019 12:25 PM
Hello
I purchased HP Omen Notebook 15 - 5207tx about 3 weeks ago and am using it for gaming and Motion Graphic designing in Adobe After Effects and Adobe Premier Pro but am not getting good results from its Graphics Card. Every Software detects the graphic card and is using it but nothing giving me good performance. After Effects having problem in pre-rendering the files and Premier Pro not using graphic card for rendering and the games which even works fine without graphic card are extremely laggy here. I also updated all the drivers and the settings from all softwares and games but still not getting results from graphic card.
Can anyone please help me out.
05-20-2019 07:54 PM
@Abidfareed , welcome back to the forum.
Here are the system requirements for Adobe After Effects. I believe the main problem is the lack of memory. The minimum memory is 16 GB, but 32 GB is recommended. Your laptop only has 8 GB. AE is obviously very processor dependent, as well as, video dependent.
Here are the system requirements for Adobe Premier Pro. As you will see, the minimum memory is 8 GB, but 16 GB recommended.
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05-21-2019 07:24 AM
For your kind information my laptop has 16 gigs of Ram and it meets all the recommended requirements of Adobe After Effects and Adobe Premiere Pro. Also the minimum required Ram for both the softwares is 8GB on Adobe's Website. My problem is not with the Ram or Processor, my problem is completely related to Graphics Card because all these softwares and games were working fine on my previoys laptop which had 8GB Ram, Core i5 Processor and AMD Graphic Card. This laptop of mine has 16GB Ram, Core i7 Processor and 4GB Nvidia Graphic card but Graphic Card is not working properly.
I am trying to play PUBG on this laptop which requires 8GB Ram, Core i5 Processor and 2GB Graphic Card and i am facing too much lags in this game on this laptop even mostly it stuck on loading and don't start the game.
If anyone can help me about setting up the graphic card or have any other solution please tell me. i'll be very thankful.