• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Locked

‎11-06-2025 10:37 AM

HP Recommended

Every time I connect my HP 240 Black Bluetooth Mouse (Model: HSA-A015M) to my PC, it creates several Bluetooth device profiles. The same mouse shows up multiple times under Bluetooth & Devices.

sansaj01_0-1762450121226.png

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-06-2025 10:51 AM

HP Recommended

Found a working solution:
solution 

thanks  @ tarmiricmi

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎11-06-2025 10:51 AM

HP Recommended

Found a working solution:
solution 

thanks  @ tarmiricmi

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.