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12-10-2018 02:45 PM
HP Recommended
Product: OMEN by HP - 17-an108nc
Operating System: Microsoft Windows 10 (64-bit)
Hello,
I would like to ask if we could get some info from HP if (or when) they are going to rls driver update of HP 3D DriveGuard for Windows 10 1809. There is only obsolote version for 1709 available and my Device manager shows me "Unknown device". Thank you.
3 REPLIES 3
12-10-2018 03:28 PM
HP Recommended
Hi:
I believe if you click on the device, click on the driver tab, click on update driver and do the automatic search, windows update will install the latest version for you.
Or you can manually download it yourself from the microsoft update catalog...looks like you can get 7.0.4.1
https://www.catalog.update.microsoft.com/Search.aspx?q=Mobile%20data%20protection%20sensor
12-11-2018 01:31 AM - edited 12-11-2018 01:32 AM
HP Recommended
Hi Paul.
Thank you for reply. I have tried automatic search lots of times but without a luck. I also downloaded *.cab from MS Catalog, extracted and tried to install it via path but still no luck. Then I tried to install *.cab via cmd but got an errors (I attach a log). May I ask you to request HP to rls proper update please? Thank you again.
Spoiler
2018-12-11 09:26:47, Info DISM PID=7944 TID=4212 Scratch directory set to 'C:\Users\jakoja\AppData\Local\Temp\'. - CDISMManager::put_ScratchDir
2018-12-11 09:26:47, Info DISM PID=7944 TID=4212 DismCore.dll version: 10.0.17134.1 - CDISMManager::FinalConstruct
2018-12-11 09:26:47, Info DISM Initialized Panther logging at C:\WINDOWS\Logs\DISM\dism.log
2018-12-11 09:26:47, Info DISM PID=7944 TID=4212 Successfully loaded the ImageSession at "C:\WINDOWS\system32\Dism" - CDISMManager::LoadLocalImageSession
2018-12-11 09:26:47, Info DISM Initialized Panther logging at C:\WINDOWS\Logs\DISM\dism.log
2018-12-11 09:26:47, Info DISM DISM Provider Store: PID=7944 TID=4212 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger
2018-12-11 09:26:47, Info DISM DISM Provider Store: PID=7944 TID=4212 Failed to get and initialize the PE Provider. Continuing by assuming that it is not a WinPE image. - CDISMProviderStore::Final_OnConnect
2018-12-11 09:26:47, Info DISM DISM Provider Store: PID=7944 TID=4212 Finished initializing the Provider Map. - CDISMProviderStore::Final_OnConnect
2018-12-11 09:26:47, Info DISM Initialized Panther logging at C:\WINDOWS\Logs\DISM\dism.log
2018-12-11 09:26:47, Info DISM DISM Manager: PID=7944 TID=4212 Successfully created the local image session and provider store. - CDISMManager::CreateLocalImageSession
2018-12-11 09:26:47, Info DISM DISM.EXE:
2018-12-11 09:26:47, Info DISM DISM.EXE: <----- Starting Dism.exe session ----->
2018-12-11 09:26:47, Info DISM DISM.EXE:
2018-12-11 09:26:47, Info DISM DISM.EXE: Host machine information: OS Version=10.0.17134, Running architecture=amd64, Number of processors=12
2018-12-11 09:26:47, Info DISM DISM.EXE: Dism.exe version: 10.0.17134.1
2018-12-11 09:26:47, Info DISM DISM.EXE: Executing command line: DISM /Online /Add-Package /PackagePath:"C:\Users\jakoja\Downloads\bdded848-de74-479f-ae4a-a253cecd1f92_496945b0de33291c4037f7b4d88b64d3bdbc8a65.cab"
2018-12-11 09:26:47, Info DISM DISM Provider Store: PID=7944 TID=4212 Connecting to the provider located at C:\WINDOWS\system32\Dism\FolderProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2018-12-11 09:26:47, Info DISM DISM Manager: PID=7944 TID=4212 physical location path: C:\ - CDISMManager::CreateImageSession
2018-12-11 09:26:47, Info DISM DISM Manager: PID=7944 TID=4212 Event name for current DISM session is Global\{0F990793-7D6E-491F-9BE8-3BCB7BA118B3} - CDISMManager::CheckSessionAndLock
2018-12-11 09:26:47, Info DISM DISM Manager: PID=7944 TID=4212 Create session event 0x1a8 for current DISM session and event name is Global\{0F990793-7D6E-491F-9BE8-3BCB7BA118B3} - CDISMManager::CheckSessionAndLock
2018-12-11 09:26:47, Info DISM DISM Manager: PID=7944 TID=4212 Copying DISM from "C:\WINDOWS\System32\Dism" - CDISMManager::CreateImageSessionFromLocation
2018-12-11 09:26:48, Info DISM DISM Manager: PID=7944 TID=4212 Successfully loaded the ImageSession at "C:\Users\jakoja\AppData\Local\Temp\C94156F7-0488-4B94-89C9-7157CCD249A5" - CDISMManager::LoadRemoteImageSession
2018-12-11 09:26:48, Info DISM DISM Image Session: PID=4172 TID=10704 Instantiating the Provider Store. - CDISMImageSession::get_ProviderStore
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Initializing a provider store for the IMAGE session type. - CDISMProviderStore::Final_OnConnect
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Connecting to the provider located at C:\Users\jakoja\AppData\Local\Temp\C94156F7-0488-4B94-89C9-7157CCD249A5\OSProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2018-12-11 09:26:48, Info DISM DISM OS Provider: PID=4172 TID=10704 Defaulting SystemPath to C:\ - CDISMOSServiceManager::Final_OnConnect
2018-12-11 09:26:48, Info DISM DISM OS Provider: PID=4172 TID=10704 Defaulting Windows folder to C:\Windows - CDISMOSServiceManager::Final_OnConnect
2018-12-11 09:26:48, Info DISM DISM OS Provider: PID=4172 TID=10704 Host OS verion is 10.0 - CDISMOSServiceManager::SetDllSearchPath
2018-12-11 09:26:48, Warning DISM DISM OS Provider: PID=4172 TID=10704 Unable to set the DLL search path to the servicing stack folder. C:\Windows may not point to a valid Windows folder. - CDISMOSServiceManager::Final_OnConnect
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Attempting to initialize the logger from the Image Session. - CDISMProviderStore::Final_OnConnect
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Connecting to the provider located at C:\Users\jakoja\AppData\Local\Temp\C94156F7-0488-4B94-89C9-7157CCD249A5\LogProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2018-12-11 09:26:48, Info DISM Initialized Panther logging at C:\WINDOWS\Logs\DISM\dism.log
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger
2018-12-11 09:26:48, Warning DISM DISM Provider Store: PID=4172 TID=10704 Failed to load the provider: C:\Users\jakoja\AppData\Local\Temp\C94156F7-0488-4B94-89C9-7157CCD249A5\PEProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Failed to get and initialize the PE Provider. Continuing by assuming that it is not a WinPE image. - CDISMProviderStore::Final_OnConnect
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Finished initializing the Provider Map. - CDISMProviderStore::Final_OnConnect
2018-12-11 09:26:48, Info DISM Initialized Panther logging at C:\WINDOWS\Logs\DISM\dism.log
2018-12-11 09:26:48, Info DISM Initialized Panther logging at C:\WINDOWS\Logs\DISM\dism.log
2018-12-11 09:26:48, Info DISM DISM Manager: PID=7944 TID=4212 Image session successfully loaded from the temporary location: C:\Users\jakoja\AppData\Local\Temp\C94156F7-0488-4B94-89C9-7157CCD249A5 - CDISMManager::CreateImageSession
2018-12-11 09:26:48, Info DISM DISM.EXE: Target image information: OS Version=10.0.17134.441, Image architecture=amd64
2018-12-11 09:26:48, Info DISM DISM.EXE: Image session version: 10.0.17134.1
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Getting the collection of providers from an image provider store type. - CDISMProviderStore::GetProviderCollection
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Connecting to the provider located at C:\Users\jakoja\AppData\Local\Temp\C94156F7-0488-4B94-89C9-7157CCD249A5\CbsProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider
2018-12-11 09:26:48, Info CSI 00000001 Shim considered [l:125]'\??\C:\WINDOWS\Servicing\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17134.400_none_eb2ff40c1d41442d\wcp.dll' : got STATUS_OBJECT_PATH_NOT_FOUND
2018-12-11 09:26:48, Info CSI 00000002 Shim considered [l:122]'\??\C:\WINDOWS\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17134.400_none_eb2ff40c1d41442d\wcp.dll' : got STATUS_SUCCESS
2018-12-11 09:26:48, Info DISM DISM Package Manager: PID=4172 TID=10704 Finished initializing the CbsConUI Handler. - CCbsConUIHandler::Initialize
2018-12-11 09:26:48, Info CSI 00000001 Shim considered [l:125]'\??\C:\WINDOWS\Servicing\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17134.400_none_eb2ff40c1d41442d\wcp.dll' : got STATUS_OBJECT_PATH_NOT_FOUND
2018-12-11 09:26:48, Info CSI 00000002 Shim considered [l:122]'\??\C:\WINDOWS\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17134.400_none_eb2ff40c1d41442d\wcp.dll' : got STATUS_SUCCESS
2018-12-11 09:26:48, Info DISM DISM Package Manager: PID=4172 TID=10704 CBS is being initialized for online use. More information about CBS actions can be located at: %windir%\logs\cbs\cbs.log - CDISMPackageManager::Initialize
2018-12-11 09:26:48, Info DISM DISM Package Manager: PID=4172 TID=10704 Loaded servicing stack for online use only. - CDISMPackageManager::CreateCbsSession
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Connecting to the provider located at C:\Users\jakoja\AppData\Local\Temp\C94156F7-0488-4B94-89C9-7157CCD249A5\MsiProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Connecting to the provider located at C:\Users\jakoja\AppData\Local\Temp\C94156F7-0488-4B94-89C9-7157CCD249A5\IntlProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Connecting to the provider located at C:\Users\jakoja\AppData\Local\Temp\C94156F7-0488-4B94-89C9-7157CCD249A5\IBSProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Connecting to the provider located at C:\Users\jakoja\AppData\Local\Temp\C94156F7-0488-4B94-89C9-7157CCD249A5\DmiProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider
2018-12-11 09:26:48, Info CSI 00000001 Shim considered [l:125]'\??\C:\WINDOWS\Servicing\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17134.400_none_eb2ff40c1d41442d\wcp.dll' : got STATUS_OBJECT_PATH_NOT_FOUND
2018-12-11 09:26:48, Info CSI 00000002 Shim considered [l:122]'\??\C:\WINDOWS\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17134.400_none_eb2ff40c1d41442d\wcp.dll' : got STATUS_SUCCESS
2018-12-11 09:26:48, Info DISM DISM Driver Manager: PID=4172 TID=10704 Further logs for driver related operations can be found in the target operating system at %WINDIR%\inf\setupapi.offline.log - CDriverManager::Initialize
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Connecting to the provider located at C:\Users\jakoja\AppData\Local\Temp\C94156F7-0488-4B94-89C9-7157CCD249A5\UnattendProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Connecting to the provider located at C:\Users\jakoja\AppData\Local\Temp\C94156F7-0488-4B94-89C9-7157CCD249A5\SmiProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider
2018-12-11 09:26:48, Warning DISM DISM Provider Store: PID=4172 TID=10704 Failed to load the provider: C:\Users\jakoja\AppData\Local\Temp\C94156F7-0488-4B94-89C9-7157CCD249A5\EmbeddedProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Connecting to the provider located at C:\Users\jakoja\AppData\Local\Temp\C94156F7-0488-4B94-89C9-7157CCD249A5\AppxProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Connecting to the provider located at C:\Users\jakoja\AppData\Local\Temp\C94156F7-0488-4B94-89C9-7157CCD249A5\ProvProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Connecting to the provider located at C:\Users\jakoja\AppData\Local\Temp\C94156F7-0488-4B94-89C9-7157CCD249A5\AssocProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Connecting to the provider located at C:\Users\jakoja\AppData\Local\Temp\C94156F7-0488-4B94-89C9-7157CCD249A5\GenericProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Connecting to the provider located at C:\Users\jakoja\AppData\Local\Temp\C94156F7-0488-4B94-89C9-7157CCD249A5\OfflineSetupProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Connecting to the provider located at C:\Users\jakoja\AppData\Local\Temp\C94156F7-0488-4B94-89C9-7157CCD249A5\SysprepProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Connecting to the provider located at C:\Users\jakoja\AppData\Local\Temp\C94156F7-0488-4B94-89C9-7157CCD249A5\TransmogProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider
2018-12-11 09:26:48, Info DISM DISM Transmog Provider: PID=4172 TID=10704 Current image session is [ONLINE] - CTransmogManager::GetMode
2018-12-11 09:26:48, Info DISM DISM Transmog Provider: PID=4172 TID=10704 Audit Mode: [No] - CTransmogManager::Initialize
2018-12-11 09:26:48, Info DISM DISM Transmog Provider: PID=4172 TID=10704 GetProductType: ProductType = [WinNT] - CTransmogManager::GetProductType
2018-12-11 09:26:48, Info DISM DISM Transmog Provider: PID=4172 TID=10704 Product Type: [WinNT] - CTransmogManager::Initialize
2018-12-11 09:26:48, Info DISM DISM Transmog Provider: PID=4172 TID=10704 Product Type ServerNT : [No] - CTransmogManager::Initialize
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Connecting to the provider located at C:\Users\jakoja\AppData\Local\Temp\C94156F7-0488-4B94-89C9-7157CCD249A5\SetupPlatformProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider
2018-12-11 09:26:48, Info DISM DISM.EXE: Got the collection of providers. Now enumerating them to build the command table.
2018-12-11 09:26:48, Info DISM DISM.EXE: Attempting to add the commands from provider: DISM Log Provider
2018-12-11 09:26:48, Info DISM DISM.EXE: Attempting to add the commands from provider: OSServices
2018-12-11 09:26:48, Info DISM DISM.EXE: Attempting to add the commands from provider: DISM Package Manager
2018-12-11 09:26:48, Info DISM DISM.EXE: Succesfully registered commands for the provider: DISM Package Manager.
2018-12-11 09:26:48, Info DISM DISM.EXE: Attempting to add the commands from provider: MsiManager
2018-12-11 09:26:48, Info DISM DISM.EXE: Succesfully registered commands for the provider: MsiManager.
2018-12-11 09:26:48, Info DISM DISM.EXE: Attempting to add the commands from provider: IntlManager
2018-12-11 09:26:48, Info DISM DISM.EXE: Succesfully registered commands for the provider: IntlManager.
2018-12-11 09:26:48, Info DISM DISM.EXE: Attempting to add the commands from provider: IBSManager
2018-12-11 09:26:48, Info DISM DISM.EXE: Attempting to add the commands from provider: DriverManager
2018-12-11 09:26:48, Info DISM DISM.EXE: Succesfully registered commands for the provider: DriverManager.
2018-12-11 09:26:48, Info DISM DISM.EXE: Attempting to add the commands from provider: DISM Unattend Manager
2018-12-11 09:26:48, Info DISM DISM.EXE: Succesfully registered commands for the provider: DISM Unattend Manager.
2018-12-11 09:26:48, Info DISM DISM.EXE: Attempting to add the commands from provider: SmiManager
2018-12-11 09:26:48, Info DISM DISM.EXE: Attempting to add the commands from provider: AppxManager
2018-12-11 09:26:48, Info DISM DISM.EXE: Succesfully registered commands for the provider: AppxManager.
2018-12-11 09:26:48, Info DISM DISM.EXE: Attempting to add the commands from provider: ProvManager
2018-12-11 09:26:48, Info DISM DISM.EXE: Succesfully registered commands for the provider: ProvManager.
2018-12-11 09:26:48, Info DISM DISM.EXE: Attempting to add the commands from provider: AssocManager
2018-12-11 09:26:48, Info DISM DISM.EXE: Succesfully registered commands for the provider: AssocManager.
2018-12-11 09:26:48, Info DISM DISM.EXE: Attempting to add the commands from provider: GenericManager
2018-12-11 09:26:48, Info DISM DISM.EXE: Succesfully registered commands for the provider: GenericManager.
2018-12-11 09:26:48, Info DISM DISM.EXE: Attempting to add the commands from provider: OfflineSetupManager
2018-12-11 09:26:48, Info DISM DISM.EXE: Succesfully registered commands for the provider: OfflineSetupManager.
2018-12-11 09:26:48, Info DISM DISM.EXE: Attempting to add the commands from provider: SysprepManager
2018-12-11 09:26:48, Info DISM DISM.EXE: Succesfully registered commands for the provider: SysprepManager.
2018-12-11 09:26:48, Info DISM DISM.EXE: Attempting to add the commands from provider: Edition Manager
2018-12-11 09:26:48, Info DISM DISM.EXE: Succesfully registered commands for the provider: Edition Manager.
2018-12-11 09:26:48, Info DISM DISM.EXE: Attempting to add the commands from provider: SetupPlatformManager
2018-12-11 09:26:48, Info DISM DISM.EXE: Succesfully registered commands for the provider: SetupPlatformManager.
2018-12-11 09:26:48, Info DISM DISM Package Manager: PID=4172 TID=10704 Processing the top level command token(add-package). - CPackageManagerCLIHandler::Private_ValidateCmdLine
2018-12-11 09:26:48, Info DISM DISM Package Manager: PID=4172 TID=10704 Attempting to route to appropriate command handler. - CPackageManagerCLIHandler::ExecuteCmdLine
2018-12-11 09:26:48, Info DISM DISM Package Manager: PID=4172 TID=10704 Routing the command... - CPackageManagerCLIHandler::ExecuteCmdLine
2018-12-11 09:26:48, Info DISM DISM Package Manager: PID=4172 TID=10704 Encountered the option "packagepath" with value "C:\Users\jakoja\Downloads\bdded848-de74-479f-ae4a-a253cecd1f92_496945b0de33291c4037f7b4d88b64d3bdbc8a65.cab" - CPackageManagerCLIHandler::Private_GetPackagesFromCommandLine
2018-12-11 09:26:48, Error DISM DISM Package Manager: PID=4172 TID=10704 Failed opening package. - CDISMPackageManager::Internal_CreatePackageByPath(hr:0x80070002)
2018-12-11 09:26:48, Error DISM DISM Package Manager: PID=4172 TID=10704 Failed to get the underlying CBS package. - CDISMPackageManager::OpenPackageByPath(hr:0x80070002)
2018-12-11 09:26:48, Error DISM DISM Package Manager: PID=4172 TID=10704 Failed to open the package at location: "C:\Users\jakoja\Downloads\bdded848-de74-479f-ae4a-a253cecd1f92_496945b0de33291c4037f7b4d88b64d3bdbc8a65.cab" - CPackageManagerCLIHandler::ProcessPackagePath(hr:0x80070002)
2018-12-11 09:26:48, Error DISM DISM Package Manager: PID=4172 TID=10704 Failed while processing command add-package. - CPackageManagerCLIHandler::ExecuteCmdLine(hr:0x80070002)
2018-12-11 09:26:48, Info DISM DISM Package Manager: PID=4172 TID=10704 Further logs for online package and feature related operations can be found at %WINDIR%\logs\CBS\cbs.log - CPackageManagerCLIHandler::ExecuteCmdLine
2018-12-11 09:26:48, Error DISM DISM.EXE: DISM Package Manager processed the command line but failed. HRESULT=80070002
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Found the OSServices. Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Found the OSServices. Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Found the PE Provider. Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Finalizing the servicing provider(DISM Package Manager) - CDISMProviderStore::Internal_DisconnectProvider
2018-12-11 09:26:48, Info DISM DISM Package Manager: PID=4172 TID=10704 Finalizing CBS core. - CDISMPackageManager::Finalize
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Disconnecting Provider: DISM Package Manager - CDISMProviderStore::Internal_DisconnectProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Finalizing the servicing provider(MsiManager) - CDISMProviderStore::Internal_DisconnectProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Disconnecting Provider: MsiManager - CDISMProviderStore::Internal_DisconnectProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Finalizing the servicing provider(IntlManager) - CDISMProviderStore::Internal_DisconnectProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Disconnecting Provider: IntlManager - CDISMProviderStore::Internal_DisconnectProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Finalizing the servicing provider(IBSManager) - CDISMProviderStore::Internal_DisconnectProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Disconnecting Provider: IBSManager - CDISMProviderStore::Internal_DisconnectProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Finalizing the servicing provider(DriverManager) - CDISMProviderStore::Internal_DisconnectProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Disconnecting Provider: DriverManager - CDISMProviderStore::Internal_DisconnectProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Finalizing the servicing provider(DISM Unattend Manager) - CDISMProviderStore::Internal_DisconnectProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Disconnecting Provider: DISM Unattend Manager - CDISMProviderStore::Internal_DisconnectProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Finalizing the servicing provider(SmiManager) - CDISMProviderStore::Internal_DisconnectProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Disconnecting Provider: SmiManager - CDISMProviderStore::Internal_DisconnectProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Finalizing the servicing provider(AppxManager) - CDISMProviderStore::Internal_DisconnectProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Disconnecting Provider: AppxManager - CDISMProviderStore::Internal_DisconnectProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Finalizing the servicing provider(ProvManager) - CDISMProviderStore::Internal_DisconnectProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Disconnecting Provider: ProvManager - CDISMProviderStore::Internal_DisconnectProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Finalizing the servicing provider(AssocManager) - CDISMProviderStore::Internal_DisconnectProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Disconnecting Provider: AssocManager - CDISMProviderStore::Internal_DisconnectProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Finalizing the servicing provider(GenericManager) - CDISMProviderStore::Internal_DisconnectProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Disconnecting Provider: GenericManager - CDISMProviderStore::Internal_DisconnectProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Finalizing the servicing provider(OfflineSetupManager) - CDISMProviderStore::Internal_DisconnectProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Disconnecting Provider: OfflineSetupManager - CDISMProviderStore::Internal_DisconnectProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Finalizing the servicing provider(SysprepManager) - CDISMProviderStore::Internal_DisconnectProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Disconnecting Provider: SysprepManager - CDISMProviderStore::Internal_DisconnectProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Finalizing the servicing provider(Edition Manager) - CDISMProviderStore::Internal_DisconnectProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Disconnecting Provider: Edition Manager - CDISMProviderStore::Internal_DisconnectProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Finalizing the servicing provider(SetupPlatformManager) - CDISMProviderStore::Internal_DisconnectProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Disconnecting Provider: SetupPlatformManager - CDISMProviderStore::Internal_DisconnectProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Releasing the local reference to OSServices. - CDISMProviderStore::Internal_DisconnectProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Disconnecting Provider: OSServices - CDISMProviderStore::Internal_DisconnectProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=4172 TID=10704 Releasing the local reference to DISMLogger. Stop logging. - CDISMProviderStore::Internal_DisconnectProvider
2018-12-11 09:26:48, Info DISM DISM Manager: PID=7944 TID=4212 Closing session event handle 0x1a8 - CDISMManager::CleanupImageSessionEntry
2018-12-11 09:26:48, Info DISM DISM.EXE: Image session has been closed. Reboot required=no.
2018-12-11 09:26:48, Info DISM DISM.EXE:
2018-12-11 09:26:48, Info DISM DISM.EXE: <----- Ending Dism.exe session ----->
2018-12-11 09:26:48, Info DISM DISM.EXE:
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=7944 TID=4212 Found the OSServices. Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=7944 TID=4212 Disconnecting Provider: FolderManager - CDISMProviderStore::Internal_DisconnectProvider
2018-12-11 09:26:48, Info DISM DISM Provider Store: PID=7944 TID=4212 Releasing the local reference to DISMLogger. Stop logging. - CDISMProviderStore::Internal_DisconnectProvider12-11-2018 07:05 AM
HP Recommended
You're very welcome.
Sorry that the driver from Microsoft didn't work for you.
This is a peer to peer forum. I do not work for, or represent HP.
I recommend you bring this matter to the attention of the HP Executive Team at the link below for action.
https://ssl.www8.hp.com/us/en/contact-hp/connect-with-hp.html
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.