cancel
Showing results for 
Search instead for 
Did you mean: 
rafiqur-rahman
Level 1
8 3 0 0
Message 1 of 4
217
Flag Post

HP Cloud Recovery - Default Windows 10 Language comes in Chinese not English!

HP Recommended
HP Pavilion Gaming - 15-dk0132tx
Microsoft Windows 10 (64-bit)

I tried to factory reset my laptop using the HP Cloud Recovery tool, It did everything right but the default Windows 10 Language came up with Chinese! I tried a lot to change the language from Chinese to English inside Windows 10 after each successful recovery but all the attempts remains unsuccessful. I'm assuming that I failed to change the windows language to English probably because It's coming up with a Chinese Single Language Windows 10!

Is there any way to set the language English at the beginning of the Recovery process so does the default Windows 10 language comes up with English? or any other solution, please?

FYI, I set the system language English in BIOS before starting the recovery process but each time after the successful recovery Windows language becomes Chinese!

Here is a screenshot of the beginning of recovery process:

 

rafiqurrahman_0-1632651994973.png


As we are seeing the Country Code is AB2 so I did a little research on this and found the CODE AB2 means Chinese where ABA is for English (US) - See the below screenshot:

rafiqurrahman_0-1632652870270.png

 

I think the country code AB2 indicates the installer to make the Chinese as default! Now Is there any way to change/Bypass this code to ABA so it installs English US as the default language?


TIA.  

3 REPLIES 3
Paul_Tikkanen
Level 21
Level 21
135,129 124,485 20,718 31,809
Message 2 of 4
Flag Post
HP Recommended

Hi:

 

The image must be set to Chinese, and unfortunately I don't know how you can change it because you don't get any options other to follow the on-screen instructions.

 

You may have to just use the Media creation tool to create a bootable W10 installation flash drive and you should be able to select your preferred language from the menu when you first go to install Windows.

 

Download Windows 10 (microsoft.com)

 

After W10 has completed installing you can install the drivers and available software from your notebook's support page.

 

HP Pavilion Gaming 15-dk0000 Laptop PC Software and Driver Downloads | HP® Customer Support

 

I tried every #XXX country code that indicated English language after the 7LH63PA in the cloud recovery tool, and nothing worked but the Chinese AB2

 

CESDH0018 - Hewlett Packard Keyboard Layout / Language and Localisation Codes - hpcfactor.com

 

 

Was this reply helpful? Yes No
rafiqur-rahman
Author
Level 1
8 3 0 0
Message 3 of 4
Flag Post
HP Recommended

Hello Paul_Tikkanen,

Thanks for your reply. I appreciate your try's to solve my problem.

I also think that as the country code after product ID indicates Chinese so It downloads the Chinese language as windows defaults. I'm still looking to anyway to get it in English instead.

 

Thanks again.

 

 

Was this reply helpful? Yes No
Paul_Tikkanen
Level 21
Level 21
135,129 124,485 20,718 31,809
Message 4 of 4
Flag Post
HP Recommended

You're very welcome.

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation