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‎01-22-2021 06:16 PM - edited ‎01-23-2021 03:28 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hi all, 

I am fairly new to VR and I bought myself  g2 reverb. I'm trying to run it off my Pavilion Gaming Laptop (specs are here: https://support.hp.com/us-en/document/c06469268) however laptop doesn't recognise g2?

I have the 3.1 usb adaptor (c to a), and also the usb-c to DP1.4 adaptor. Any ideas on why g2 doesnt fire up and is not recognised? thanks J

 

1 REPLY 1

‎01-26-2021 10:30 AM

HP Recommended

@JarrodP

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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