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OMEN by HP Laptop 15-dc0xxx
Microsoft Windows 10 (64-bit)

I am getting crazy, why my machine has nice performance when I am playing with just battery, and when I put the ac ON the laptop just get overheat, GPU temp starts to increase and CPU too.... here is 4 pictures of temps, 1 and 2 are playing with just battery and 3 and 4 it's after just 3 minutes playing with charger on, there is no option to get same clocks with charger? because after like 10 to 15 minutes i get thermal throtlling1.png2.png3.png4.png

1 REPLY 1
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@yNn4d Welcome to HP Community!

Click here for steps to resolve overheating issues, you could try reducing the resolution on the in-game settings and switch the windows settings to performance rather than visual effects to make a minor change, however, the game may heat up your PC, hence make sure you are using a cooling pad as well, to be on a safer side.

 

Here's how you change windows settings:

  • Go to Start Menu > click on Settings.
  • Type performance > choose to Adjust the appearance and performance of Windows.
  • In the new window, go to the Visual Effects and select Adjust for best performance.
  • click Apply and Ok...this should do the trick.

I must let you know that its normal for a gaming PC to heat up, and with an Intel CPU such as the one you have, there's nothing to worry about, for details on why you don't need to worry: Click here to go through the CPU specifications, look under Tjunction of the CPU, it supports up to 100°C.

 

Also, HP doesn't recommend using 3rd party applications to benchmark the device as it may not be accurate.

 

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Riddle_Decipher
I am an HP Employee


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