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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎08-08-2022 08:35 AM

HP Recommended
Product: OMEN Laptop - 15-ek0075tx

Hi.

 

Good day! This is my first time posting here. My laptop named above doesn't turn on. I was just playing Sekiro with Lady Butterfly then suddenly the laptop turned off and won't turn on again.

 

It was on performance mode with max fan speed. I didn't check my temps because playing with sekiro, my laptop wasn't hitting 90C. But i touched it after it turned off and it was not that hot. Maybe around 70-80. 

 

Any help on this will be very helpful. Thank you very much.

 

Laptop is still on warranty.

Category:
1 REPLY 1

‎08-08-2022 12:36 PM

HP Recommended

Hello @SometimesRamen 

 

Follow the HP standard procedures:

(1) https://www.youtube.com/watch?v=sj6kYmT7GLs

(2) https://www.youtube.com/watch?v=qpiGUojtr3E

(3) if it still fails -> You should have it serviced by HP.

(4) Please report your results

https://www.youtube.com/watch?v=qpiGUojtr3E
youtube.com/watch?v=qpiGUojtr3E
In this video, you will see how to restore the BIOS on your HP computer. Many HP computers allow you to recover the last known working version of the BIOS from the hard drive in case of an issue. Follow the simple steps in this video to restore your BIOS with ease. Chapters: 00:00 Introduction ...
HP Laptop Starts but No Display | Black Screen | HP Support
HP Laptop Starts but No Display | Black Screen | HP Support
youtube.com/watch?v=sj6kYmT7GLs
In this video, you will see how to fix an HP laptop with a black screen. If you can hear the fans and hard drives when you turn on your laptop but the screen remains black, follow the steps in this video to try resetting the laptop. Learn how to check the video card, recover the BIOS, and reset ...
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