-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Gaming
- Gaming Notebooks
- HP OMEN 15, Keyboard lights problem

Create an account on the HP Community to personalize your profile and ask a question
05-28-2019 10:03 AM
Hello,
i bought a few months ago a Hp Omen 15(2018), so far it works great,
but today while i was playing a game, i noticed the WASD buttons changed color on their own...
rebooted the laptop and checked the colors in the command center, it seems ok.
few minutes later it changed again...
now when i click on ASD together, it changes to red color and when i let go the buttons it returnes to the color that it supposed to be according to the command center.
i hope you understand the problem because english is not my first language,
basicly, the WASD buttons changes colors on their own.
thank you for the help.
05-29-2019 12:01 PM
Welcome to the HP Support Community!
What is the exact model for your computer?
Meanwhile, I recommend you uninstall the keyboard driver from device manager and then restart the computer and check.
If the issue persists, then update the BIOS and the chipset driver from the below link and test.
https://support.hp.com/in-en/drivers
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee