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‎05-03-2021 10:28 AM - edited ‎05-03-2021 10:29 AM

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Product: HP OMEN 15 dc
Operating System: Microsoft Windows 10 (64-bit)

Hello. I cannot use lighting change of my keyboard in OMEN Gaming Hub. I already have latest Windows updates, OMEN gaming hub and etc., but when I run Light Studio, there doesn't show laptop to change colors. I have hp omen 15 dc (gtx 1050 2gb, core i5 8300h, 8 gb ram).

3 REPLIES 3

‎05-03-2021 02:39 PM

HP Recommended

@FanMader1 

 

Does your machine have 4-zones keyboard ? If yes, please select Effect option

 

         effects.png

 

Regards.

BH
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‎05-05-2021 03:27 PM

HP Recommended

No, I cannot see a laptop figure on this square field

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‎05-05-2021 04:36 PM

HP Recommended

@FanMader1 

 

Probably you saw something which is similar to the following image

 

             light studio bug.png

 

That why I said to select Effect

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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