• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
OMEN by HP 15-dc0010ng
Microsoft Windows 11

Hi all,

 

I've purchased a used HP OMEN 15-dc0010ng. The seller seemed a bit odd. Hence, I decided to run some tests and benchmarks. Turns out, that CPU (Intel Core i7-8750H) and GPU (Nvidia GeForce GTX 1070 Max-Q) are siginificantly underperforming compared to similar configurations.

 

I've gone through all benchmarks and logs in another board. The issue is clear now: CPU and GPU are heavily power throttled.

 

At peak stress testing the CPU reaches it limit at 25W, the GPU at 45W (non-critical temp, each).

 

Obviously, I've set the OMEN command center and Windows energy options to max performance. BIOS is completely on "default" and up to date.

 

Do you know, if HP is power throttling the components to the values mentioned above? Or did the seller do anything, that I can revert?

 

 

Thanks a lot!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.