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‎05-08-2022 12:44 AM - edited ‎05-08-2022 01:00 AM

HP Recommended
Product: OMEN 16.1 inch Gaming Laptop PC 16-c0000 (343L4AV)
Operating System: FreeDOS

Hello,

 

There has been a while since this issue appeared. And I see that this is somehow related to gpu AMD RX 6600m (actually the external gpu is giving the black artifacts). The discussion is in the wrong section btw. I have that issue, can somehow someone suggest how to fix it? And how to bring this issue to the HP SUPPORT level. I see that replacing the motherboard for this laptop doesn't work 100%.

 

The link to the original issue:

https://h30434.www3.hp.com/t5/Gaming-Desktops/HP-OMEN-16-Black-artifacts/m-p/8343419/highlight/true#...

 

P.S. The OS I am using for bow is Window 11 Pro.  I have the latest drivers and the latest BIOS. And the tests from HP don't show issues.

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