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‎07-18-2018 10:05 AM

HP Recommended
Product: Omen by HP Laptop 15-ce0xx
Operating System: Microsoft Windows 10 (64-bit)

My omen command center just dissapeared and my omen command center button no longer works. Please help?

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-19-2018 06:54 AM

HP Recommended

Try this....

 

System Event Utility...

https://support.hp.com/us-en/drivers/selfservice/swdetails/omen-by-hp-15-ce000-laptop-pc/15551437/sw...

 

and also...

 

Omen Command Center...

https://support.hp.com/us-en/drivers/selfservice/swdetails/omen-by-hp-15-ce000-laptop-pc/15551437/sw...

View solution in original post

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11 REPLIES 11

‎07-18-2018 04:05 PM

HP Recommended

Did this happen after Windows updated?

Navigate to C:\Program Files\HP\OMEN Ally and look for OMEN Command Center.exe

or

Navigate to C:\Program Files (x86)\HP\OMEN Ally and look for OMEN Command Center.exe

 

If its there, will the exe file open?

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‎07-19-2018 04:58 AM

HP Recommended

the file isnt there. is there a way for me to download it?

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‎07-19-2018 06:47 AM - edited ‎07-19-2018 06:48 AM

HP Recommended

And the other part of my question... Did it disappear after a windows update or did you reinstall Windows?

It makes a difference on how to install it.

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‎07-19-2018 06:50 AM

HP Recommended
after an update for sure.
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‎07-19-2018 06:54 AM

HP Recommended

Try this....

 

System Event Utility...

https://support.hp.com/us-en/drivers/selfservice/swdetails/omen-by-hp-15-ce000-laptop-pc/15551437/sw...

 

and also...

 

Omen Command Center...

https://support.hp.com/us-en/drivers/selfservice/swdetails/omen-by-hp-15-ce000-laptop-pc/15551437/sw...

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‎07-19-2018 07:05 AM

HP Recommended

thank you so much its working now. but the omen button still doesnt work. anything i can do for that?

 

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‎07-19-2018 07:17 AM

HP Recommended

Not sure, Ive heard the newer updates might be causing the issue.

 

If you tap the FN key and Omen Key, does it help?

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‎07-19-2018 11:19 AM

HP Recommended
nah doesn’t. if there’s anything you find out in the future let me know.
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‎07-19-2018 11:24 AM

HP Recommended

Will do.

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