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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
Omen 15-ek0020tx
Microsoft Windows 10 (64-bit)

I recently purchased an HP Omen 15 (i7 10750H, 16GB ram, 1660ti (6GB), 1TB SSD).
Tried Euro Truck Simulator 2 demo on Ultra settings, got the following temperature readings in Omen Command center:
1. GPU: ~76 °C
2. CPU: ~87-93 °C
I am a bit concerned about the CPU temperature, is sustained 90 °C ok/healthy for the i7 10th gen?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@yp714

 

I reviewed your post and I understand that you want to know whether 90-degree temperatures can cause any issues to the CPU.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Gaming laptops usually do reach 90 degrees and above on full load and it is normal. However, I recommend you make sure that the laptop air vents are clear and there are no abstractions. Keep the laptop in well ventilated area.

 

Also, update the BIOS and graphics driver from the below link and check if it helps.

 

BIOS: https://ftp.hp.com/pub/softpaq/sp110001-110500/sp110270.exe

 

Graphics: https://ftp.hp.com/pub/softpaq/sp105501-106000/sp105957.exe

 

Intel: https://ftp.hp.com/pub/softpaq/sp103501-104000/sp103886.exe

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

@yp714

 

I reviewed your post and I understand that you want to know whether 90-degree temperatures can cause any issues to the CPU.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Gaming laptops usually do reach 90 degrees and above on full load and it is normal. However, I recommend you make sure that the laptop air vents are clear and there are no abstractions. Keep the laptop in well ventilated area.

 

Also, update the BIOS and graphics driver from the below link and check if it helps.

 

BIOS: https://ftp.hp.com/pub/softpaq/sp110001-110500/sp110270.exe

 

Graphics: https://ftp.hp.com/pub/softpaq/sp105501-106000/sp105957.exe

 

Intel: https://ftp.hp.com/pub/softpaq/sp103501-104000/sp103886.exe

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

HP Recommended

Thanks, raising the laptop on a ventilated stand worked for me.

HP Recommended

@yp714

 

Perfect, I am really glad to hear that!

 

If any other questions arise, please feel free to write back to me.

 

Cheers!

The_Fossette
I am an HP Employee

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