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- Re: HP Omen 15 2020 CPU (i7) temperatures

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11-05-2020 08:16 AM - edited 11-05-2020 08:17 AM
I recently purchased an HP Omen 15 (i7 10750H, 16GB ram, 1660ti (6GB), 1TB SSD).
Tried Euro Truck Simulator 2 demo on Ultra settings, got the following temperature readings in Omen Command center:
1. GPU: ~76 °C
2. CPU: ~87-93 °C
I am a bit concerned about the CPU temperature, is sustained 90 °C ok/healthy for the i7 10th gen?
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Accepted Solutions
11-17-2020 08:45 AM
I reviewed your post and I understand that you want to know whether 90-degree temperatures can cause any issues to the CPU.
Don’t worry, I assure you I will try my best to get this sorted.
Gaming laptops usually do reach 90 degrees and above on full load and it is normal. However, I recommend you make sure that the laptop air vents are clear and there are no abstractions. Keep the laptop in well ventilated area.
Also, update the BIOS and graphics driver from the below link and check if it helps.
BIOS: https://ftp.hp.com/pub/softpaq/sp110001-110500/sp110270.exe
Graphics: https://ftp.hp.com/pub/softpaq/sp105501-106000/sp105957.exe
Intel: https://ftp.hp.com/pub/softpaq/sp103501-104000/sp103886.exe
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee
11-17-2020 08:45 AM
I reviewed your post and I understand that you want to know whether 90-degree temperatures can cause any issues to the CPU.
Don’t worry, I assure you I will try my best to get this sorted.
Gaming laptops usually do reach 90 degrees and above on full load and it is normal. However, I recommend you make sure that the laptop air vents are clear and there are no abstractions. Keep the laptop in well ventilated area.
Also, update the BIOS and graphics driver from the below link and check if it helps.
BIOS: https://ftp.hp.com/pub/softpaq/sp110001-110500/sp110270.exe
Graphics: https://ftp.hp.com/pub/softpaq/sp105501-106000/sp105957.exe
Intel: https://ftp.hp.com/pub/softpaq/sp103501-104000/sp103886.exe
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee