cancel
Showing results for 
Search instead for 
Did you mean: 
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
stefstefstefs
New member
1 0 0 0
Message 1 of 2
831
Flag Post

HP Omen 15 2020 - Sizzle / Crackling sound from fan or motherboard on high load

HP Recommended
15-en0008na
Microsoft Windows 10 (64-bit)

Hi, when my new Omen 15 laptop is on max load (e.g. playing a game), you can begin to hear a sizzling sound alongside the fans. I think it is from the Ryzen 7 CPU. When the laptop is running on a lower load, the fans come on but there's no sizzling. 

 

Is this normal or something to worry about? Here's a video (turn up volume) that captures the noise: https://www.youtube.com/watch?v=6sqMsJ6WcGI&feature=youtu.be

 

This other thread has a similar problem but no resolution.... just the generic HP response: https://h30434.www3.hp.com/t5/Gaming-Notebooks/HP-Omen-15-2020-fan-noise-and-sizzle-from-motherboard...

1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
25,714 25,649 1,199 1,244
Message 2 of 2
Flag Post
HP Recommended

@stefstefstefs

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  • Shut down the computer, and then inspect and clean the exterior vents to remove dust buildup by blowing air through the vent openings. Dust can accumulate inside the vent openings and around internal cooling components, preventing the removal of heat.

For more information on reducing heat inside your computer, see Reducing Heat Inside the PC.

  • After you remove the dust, turn on the computer. If the error message persists, continue with these steps.
  • Perform a hard reset. Performing a hard reset can reset recorded thermal values in memory and enable you to use the computer again, even if only for a short time to access and save any important files before service.

For more information on performing a hard reset, see Use Hard Reset to Resolve Hardware and Software Issues.

  • In some cases, updating the BIOS might help prevent this error from occurring. For more information on how to update the BIOS, see Updating the BIOS.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation