HP Omen 15 Camera not working, "0xA00F4244<NoCamerasAreAttached>"

[threerats]

When I try to use my camera app, I am met with a black screen and an Error code "0xA00F4244<NoCamerasAreAttached>"

[Raj_05]

Hi @threerats,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The error code "0xA00F4244<NoCamerasAreAttached>" indicates that your HP Omen 15 laptop is having trouble recognizing the camera. Here are some steps you can take to troubleshoot this issue.

Check Camera Connection:

• Ensure the camera is not physically obstructed: Sometimes, the camera might be blocked by dust or other objects.
• Make sure that no other application is using the camera: Close any other apps that might be using the camera.

Restart Your Laptop:

• A simple restart might resolve temporary issues with hardware recognition.

Update Camera Drivers:

• Open Device Manager: Right-click the Start button and select Device Manager.
• Find and Update the Camera Driver: Expand the "Imaging Devices" section, right-click on your camera (it may be listed as "Integrated Camera" or similar), and choose Update driver. Select Search automatically for updated driver software.

Reinstall Camera Driver:

• Open Device Manager: As before, right-click the Start button and select Device Manager.
• Uninstall the Camera Driver: Right-click on your camera under "Imaging Devices" and select Uninstall device. Restart your laptop, and Windows should attempt to reinstall the driver automatically.

Check Camera Privacy Settings:

• Open Settings: Press Windows + I to open the Settings app.
• Navigate to Privacy Settings: Go to Privacy > Camera.
• Ensure Camera Access is Enabled: Make sure Allow apps to access your camera is turned on and that the camera access for specific apps (like Camera) is enabled.

Check for Windows Updates:

• Open Settings: Press Windows + I.
• Go to Update & Security: Click Windows Update and then Check for updates. Install any available updates, as they might include fixes for hardware issues.

Perform a Hardware Troubleshooter:

• Open Settings: Press Windows + I.
• Go to System: Select Troubleshoot > Other troubleshooters.
• Run the Hardware Troubleshooter: Select Camera and follow the on-screen instructions.

Check BIOS Settings:

• Restart your laptop and enter BIOS/UEFI settings: Typically by pressing F10 or Esc during startup.
• Check if the camera is enabled: Look for a setting related to the camera and ensure it is enabled.

If these steps don’t resolve the issue, there might be a hardware problem with the camera itself.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support