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‎11-30-2021 09:19 PM

HP Recommended
Product: HP Omen 15-ek0013dx
Operating System: Microsoft Windows 11

After a windows 11 update my omen started up and I logged in but my display port connector was not working. So I unplugged and plugged it back in 3 times, the display port light stayed off and I left the cable plugged in. I then proceeded to look at the update I installed and I heard a pop and then the computer turned off. I now cannot get the power supply light on the omen to come on and I tried disconnecting the battery and holding the power button for 15 seconds and that did nothing. I am using the stock AC adaptor.

 

Any ideas help. Thanks.

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