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‎06-22-2021 12:29 PM

HP Recommended
Product: HP Omen 15
Operating System: Microsoft Windows 10 (64-bit)

I have owned 2 HP Omen machines. Both great. Both, however, displaying the same issue: the wasd gaming keys wil light on/off randomly, juntil they reach the stage they simply will not lit up amymore.

 

I went through all kinds of troubleshooting - no luck.

Possible causes:

 

1. mechanical failure (the wasd keys are not build to tolerate intensive gaming).

2. Bios issue?

3. Windows 10 issue? (registry, control panal, device manager?)

4. HP Omen HUB issue (uninstall/reinstall?)

 

If anyone has a solution, please help.

On my machine I realised the "a" key, when pushed, makes the other 3 flicker, until they all stop.

 

I am honestly thinking to go for a nother brand for my next notebook.

Category:
1 REPLY 1

‎06-28-2021 02:58 PM

HP Recommended

@Bazooka69

 

Welcome to the HP Support Community.

 

This document might help you: https://support.hp.com/in-en/document/c04492013

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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