HP Omen 15 keys sometimes not working till un and re pressed

[adudewithanomen]

I've recently gotten a new laptop and I've noticed not often but more than once a key will not respond until i un and re press said key is this a common issue and how can I fix this if possible

[johsam]

https://h30434.www3.hp.com/t5/Gaming-Notebooks/HP-Omen-4600H-1660TI-R-button-on-keyboard-not-working...

You are not alone. This is not a uncommon problem and as far as I know theres no fix but having the keyboard replaced. 

I'm having my laptop shipped of to repairs in a couple weeks.

[praveenbv]

Hi @adudewithanomen, 

Welcome to the HP Support Community.  

As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer. 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.   

Have a great day!  

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