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‎04-16-2020 12:40 AM

HP Recommended
Product: Hp Omen 15-dc1057nr
Operating System: Microsoft Windows 10 (64-bit)

I bought this laptop earlier this week and the right click has never worked. I've tried uninstalling and updating the drivers, as well as confirmed that the touch pad/mouse has its default settings. Any help would be appreciated!

1 REPLY 1

‎04-19-2020 03:49 AM

HP Recommended

@Anaaki

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please run a Touchpad Test and let me know the results

 

- Hold the power button for at least five seconds to turn off the Notebook.
- Turn on the computer and immediately press Esc repeatedly, about once every second. 
- When the menu appears, press the F2 key.
- On the main menu, click Component Tests and Touchpad

 

Keep me posted


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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