-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Gaming
- Gaming Notebooks
- HP Omen 17-an0xx Battery Replacement

Create an account on the HP Community to personalize your profile and ask a question
06-05-2020 11:22 AM
My laptop battery has conked out; I can't use the computer unless it is plugged in. Thus, it is time to replace the battery. However, I am having issues with respect to obtaining a replacement.
I went to the parts surfer to attempt to locate a replacement battery. ( https://partsurfer.hp.com/Search.aspx ) The spare number is 922977-855 and the item is called " ASSY-BATT 8C 86Whr 3.0Ah LI FM08086-CL". I was able to locate the item within the list, but unlike the other parts in the list for my make and model of laptop, it has "N/A" instead of a check box which I assume means the part is not in stock with HP.
I have identified a potential replacement, but it is not sold by HP, and it doesn't seem to be an HP brand part. The part can be found through batterybuy ( https://www.batterybuy.us/batteries-hp/hp-922977-855-laptop-battery.htm ). I suppose my question is, is it possible for HP to obtain the battery and for me to buy it, and if not, is the battery sold by batterybuy okay to replace my battery with?
Thanks,
iamtheapplenow
Solved! Go to Solution.
Accepted Solutions
06-05-2020 12:30 PM
@iamtheapplenow , welcome to the forum.
As you stated, HP doesn't offer the battery for sale. They furnish them originally, but don't sell replacements. Here is the same battery as in your link at Amazon: https://www.amazon.com/HWW-Compatible-HSTNN-LB8B-922753-421-922977-855/dp/B07KN17K3S
I would trust Amazon over an unknown seller even if the price is considerably more. This decision is up to you, however.
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
06-05-2020 12:30 PM
@iamtheapplenow , welcome to the forum.
As you stated, HP doesn't offer the battery for sale. They furnish them originally, but don't sell replacements. Here is the same battery as in your link at Amazon: https://www.amazon.com/HWW-Compatible-HSTNN-LB8B-922753-421-922977-855/dp/B07KN17K3S
I would trust Amazon over an unknown seller even if the price is considerably more. This decision is up to you, however.
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
06-05-2020 12:34 PM
Hello,
Thank you for your reply! I actually did trust batterybuy if I was going to get that battery, but I discovered that one of HP's trusted outside sellers had the genuine HP counterpart in stock. (The seller being CPW, for reference.) This would have been a good contingency plan, though, so I will mark your answer as solution.
06-05-2020 12:36 PM
You are very welcome, @iamtheapplenow! Thank you for the followup information. I know this will no doubt help another member.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!