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‎03-21-2019 01:14 PM

HP Recommended
Product: HP Omen CE073TX
Operating System: Microsoft Windows 10 (64-bit)

Hi All,

 

Please confirm, Is this temperature normal for laptop HP Omen CE073TX in idle.

Only Microsoft Edge is running in foreground.

The temperatue is always around 60 degree when ever lsptop is turned on while connected to power adapter.

Thanks in Advance!

 

Annotation 2019-03-22 003845.png

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-26-2019 02:01 PM

HP Recommended

@aaravindan9,

 

Yes, it is normal. When the battery is getting charged it generates heat and it causes a rise in the temperature and it also depends on the power plan you have selected for the AC adapter and the battery.

 

I recommend you use the HP recommend power plan for both battery and AC adapter and check if it makes a difference.

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

View solution in original post

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6 REPLIES 6

‎03-23-2019 03:12 PM

HP Recommended

@aaravindan9,

 

Welcome to the HP Support Community!

 

I would like to inform you that 60 degree is normal. However, I recommend you update the BIOS and the graphics driver from the below link and check if it helps.

 

https://support.hp.com/in-en/drivers

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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‎03-23-2019 03:50 PM

HP Recommended

Thank you Fossette! for your response.

 

i always keep the drivers and windows updates upto date.

But i would like to point out that as soon as i disconnect the power adapter from the laptop the temperature drops by 10 to 15 degrees for both CPU and GPU.

Is that normal as well?

Thanks in advance!

Cheers!Annotation 2019-03-24 031853.png

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‎03-26-2019 02:01 PM

HP Recommended

@aaravindan9,

 

Yes, it is normal. When the battery is getting charged it generates heat and it causes a rise in the temperature and it also depends on the power plan you have selected for the AC adapter and the battery.

 

I recommend you use the HP recommend power plan for both battery and AC adapter and check if it makes a difference.

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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‎03-27-2019 11:27 AM

HP Recommended

Thank you The_Fossette!

Really appreciate your response!

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‎03-27-2019 04:58 PM

HP Recommended

@aaravindan9,

 

You're welcome!

 

If any other questions arise, please feel free to write back to me.

 

Cheers!

The_Fossette
I am an HP Employee

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‎03-28-2019 11:20 AM

HP Recommended

On my Omen 17 an101na the Omen Command Center is stuck on 70 degrees C whether on battery of mains power.  It is reading the wrong value from somewhere because the Intel Xtreme Tuning App is telling me that the CPU temperature is only 40 degrees C.  The 70 degrees C on OCC doesn't change whatever I do.

XTU vs Omen Comman Center CPU temperature.PNG

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