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Microsoft Windows 11

Hello,

 

I want to share a solution about HP Omen laptop charger issue.

 

I was not able to charge my laptop sometimes this year. It was charging sometimes and it was not charging sometimes. I tried many way to fix but I finally found the solution.

 

I checked first whether I have voltage with test light (voltage control device). You need to touch end of the flat screwdriver to see light inside. My socket was working and I bought voltage regulator also for this issue. Then touch with test light to adaptor pims and touch to end of test light to see light (I know it is 19.5V and it will not work). After this check I plugged in again and laptop is charging.

 

To sum up this article; I think there was static electricity inside adaptor and I grounded it with test light and with my finger (I completed circuit). I hope this solution will be helpful for the most people who faced with that problem.

1 REPLY 1
HP Recommended

@erto42 

 

Please try to test and calibrate its battery using the following Guide

 

            https://support.hp.com/au-en/document/ish_2268927-1713329-16

 

Regards.

BH
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