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HP Recommended
Omen 15-5110nr
Microsoft Windows 10 (64-bit)

I just received a new HP Open from the HP Store.  During the setup process it prompted me to upgrade to Windows 10, which I did.  Once the setup was complete, the HP Omen Control does not change keyboard colors.  In  the application it appears to change the colors, but the colors don't actually change on the device.  The keyboard and other lights only display red.

 

Thanks

 

-K Hicks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Update the HP System Events software. That will get it all working again. 🙂

Many drivers, et al, have been updated for Win10 in the past few days and are now up on the support page.

I am an HP Employee
Quality Manager - HP VR / Z Desktops
-----
iMaxx” FORMER VOODOO PC / HP LEGACY GAMING SERVICE MANAGER
While I am an HP employee, my comments and suggestions are my own and do not represent HP Inc.

View solution in original post

2 REPLIES 2
HP Recommended

Update the HP System Events software. That will get it all working again. 🙂

Many drivers, et al, have been updated for Win10 in the past few days and are now up on the support page.

I am an HP Employee
Quality Manager - HP VR / Z Desktops
-----
iMaxx” FORMER VOODOO PC / HP LEGACY GAMING SERVICE MANAGER
While I am an HP employee, my comments and suggestions are my own and do not represent HP Inc.
HP Recommended


Hello

Thank you for visiting the HP Forums! A great place where you can find solutions for your issues, with help from the community!

 

I came across your post about the Notebook, and wanted to assist you! I have looked into your issue and looks like you got to update the HP System Event Utility

 

Link to download the HP System Event Utility:
https://support.hp.com/in-en/document/c04793756

 

Hope this fixes your issue with the LED Lighting

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.

Thanks.

Regards,
Matt

I am an HP Employee
While I am an HP employee, my comments and suggestions are my own and do not represent HP Inc.
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