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‎07-12-2022 09:02 PM

HP Recommended
Product: OMEN by HP 15-dc1069wm
Operating System: Microsoft Windows 11

I have tried installing a new driver for the wifi card however my card is still not found in device manager. I've also factory reset it but that did work either. It's not showing up in device manager nor in HP PC Hardware Diagnostics when running a wireless module test. Please help!

Category:
1 REPLY 1

‎07-13-2022 12:50 AM

HP Recommended

Hello @CalebCorder 

 

Sorry to hear that you are having problems ... and I would like to help you.

(1) Connect your notebook via LAN cable to your router to repair your wireless/bluetooth device

Use Intel® Driver & Support Assistant
The Intel® Driver & Support Assistant keeps your system up-to-date by providing tailored support and hassle-free updates for most of your Intel hardware

https://www.intel.com/content/www/us/en/support/detect.html

 

(2) Please report your results

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