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‎08-29-2020 11:49 AM

HP Recommended
Product: Hp Omen 15-ce004nt
Operating System: Microsoft Windows 10 (32-bit)

I was using Maya and watching some videos when I noticed the laptop was low on charge and and wasn’t charing even though everything was plugged in. I’ve pressed the power button for 15 seconds and then tried to open it. Nothing works, the power button blinks but the laptop wont turn on. And I dont live in the country I bought it so I cannot seek help. I really don’t want to reset it is there anything I can do? 

1 REPLY 1

‎09-01-2020 08:34 AM

HP Recommended

@irmakcavun

 

I reviewed your post and I understand that the computer is not booting to Windows.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/document/c04718479

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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