HP Omen keyboard backlight

[Nesh_14]

Hi,

My keyboard does not light up even after pressing the F4 key. Only 'WASD' are lighting up and the other keys do not. Please advise.

[A4Apollo]

Hey there! @Nesh_14, Thanks for stopping by the HP Support Forums!

I understand you have issues turning on the backlit keyboard on your laptop.

Don't worry I'll try to help you out.

Did you make any software or hardware changes your PC?

Please provide the product number of your PC to assist you better.

As you mentioned you see lights only on WASD keys on the keyboard.

Try the steps recommended below.

Opening HP OMEN Control

To open HP OMEN Control, at the Start screen, type HP OMEN Control to open the Search charm. Select HP OMEN Control in the Search results.

Figure : HP OMEN Control search results

The HP OMEN Control screen appears. Use this screen to manage your keyboard profiles, assign key values, set up keyboard lighting, and use advanced keyboard features.

Figure : HP OMEN Control screen

To customize the lighting zones for a user profile, complete the following steps.

1. Select the Lighting tab.

   Figure : Selecting the Lighting tab

   

2. On the keyboard image, click the lighting zone you want to customize.

   Figure : Selecting a lighting zone from the keyboard image

   

   You can also select the lighting zone from the drop-down menu. To do this, click the down arrow () in the Center box and select the zone.

   Figure : Selecting the lighting zone from the drop-down menu

   

3. To change the zone color, click the color box below Center, select a new color from the color palette, and then click OK.

   Figure : Selecting a new color

   

4. Repeat these steps for each lighting zone you want to change for each user profile.

TIP: You can also select one color and apply it to all the lighting zones at once.

Refer this article to know more information about using HP omen control panel software on your PC. Link: https://hp.care/2ExJhfy

Also, To check whether your particular model has a backlit keyboard, check the F5 key to see if the backlit keyboard key  is present.

To turn the keyboard backlight on or off, press the F5  key.

Refer this document to know more information about turning the backlight keyboard on and off on your PC. Link: https://hp.care/2wSSVql

If you have issues turning the backlight on try uninstalling and reinstalling keyboard drivers and check if it helps.

In Windows, search for and open Device Manager.
Click View and select Show Hidden Devices.
Click the arrow next to Keyboards, right-click the keyboard device name, then select Uninstall to remove the device from Windows.
Continue removing device names in the Keyboards category until all device names have been uninstalled.
Restart the notebook. Right-click Start (), select Shut down or sign out, then select Restart.
Wait for the computer to restart and open Windows.

Also, try updating the BIOS and chipset drivers on your PC using HP support assistant and check if it helps.

Refer this article to know more information about using HP support assistant.

If the solution provided worked for you, please mark accepted solution for this post.

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[SBSean]

I hope you figured it out, but you must press the "FN" - function key at the same time as F4.

The FN key is next to the windows key which is at the bottom left part of the keyboard.

[Nesh_14]

Thanks for your help everyone. As evident it may be that there is a.key to turn the lights on and off,  the problem was with the keyboard itself. HP technician came over and changed the whole set of keyboard. Works great now