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‎08-20-2018 08:05 PM

HP Recommended
Product: HP OMEN
Where can I find a replacement charger for my hp Omen laptop?
I’ve replaced it with a 150w one and it will only charge for a few seconds. I’ve also borrowed one from a friend who has the same laptop and it charged with no issues.
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18 people had the same question
6 REPLIES 6

‎08-20-2018 11:06 PM

HP Recommended

Hello @95smithconnor

 

Will the laptop run plugged in OK?

If so...

 

What is the full product number of your OMEN?

The HP Support Assistant will give you that info.

 

IF the charger works on your friends laptop but not yours, maybe its not the charger but the battery.

With the laptop plugged in, tap F2 on startup and open the UEFI Diagnostics tools.

Go to Component Tests > Power and test the battery and charger.

HP How to use Diagnostics

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‎08-21-2018 09:29 PM

HP Recommended
It looks like the model number is 15-ce011dx
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‎08-21-2018 10:59 PM

HP Recommended

Thanks. It uses the 4.5 mm plug, but if you had the bigger one, you would know it as it wouldnt fit.

 

Did you run the diagnostics yet?

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‎08-22-2018 10:49 AM

HP Recommended
the charger I purchased is 150w, 19.5v 7.7A, input 100-240v-2A 50-60Hz. And it has to be a 4.5MM plug because it fits. Which as far as I can tell it is identical to my original charger. I stated earlier that my friends Omen charger did work on my computer, so my computer will charge, just not with the replacement charger I bought.
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‎12-03-2018 01:23 PM

HP Recommended

Any updates for this? I need to buy a replacement charger for my HP Omen Laptop but can't find one that is gauranteed to work. And I don't want this problem.

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‎07-24-2019 02:35 AM

HP Recommended

Do they deliver everywhere? 

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