HP Omen laptop is running hot, fans don't come on often, and can smell something like burnt plastic

[Lerjae]

For about two weeks I've notice my laptop running hotter than usual, also in this time frame my fans haven't been running as often or as loudly as they used to. What's particularly worrisome is that even when my laptop is off I can notice a smell of burnt plastic before turning it on. Also the smell seems to be amplified when I plug in the ac adapter. Could this be a power supply issue or did something internal get burned up? Everything still works as intended, there's nothing I'm unable to do.

[Dilip_18]

@Lerjae

Welcome to the HP Support Community! I'd like to help!

I see you are experiencing burnt plastic smell from the OMEN HP laptop and also it is running hot even though the laptop still works. It could be a hardware issue on the HP Omen. 

As we have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers and should be able to sort this out. Hence I encourage you to contact HP support for all warranty service options.

Please reach out to the HP Technical Support team in your region regarding the service/replacement options.

Follow the instructions below to reach them:  

1) Click on this link - https://support.hp.com/us-en/contact-hp 

2) Select your product type below.

3) Enter the serial of your device.  

4) Select the country from the drop-down.  

5) Select the chat or get phone number options based on your preferences.  

6) Fill the web form and proceed further.  

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it.  

For any hardware issue or repair please click on the link Phone Assist Worldwide

Hope this helps! Keep me posted. 

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