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08-12-2021 04:50 PM - edited 08-12-2021 05:26 PM
I have an HP Omen gaming laptop w/ an intel i7-8750H and nvidia 1060. A few months ago, I had to reinstall windows because it wouldn't launch some applications like game launchers, adobe products, and CAD software. I use my laptop with a TV that acts as my second monitor via an HDMI cable. Before the reinstall, everything was working fine when it came to running dual monitors. Now, only some things work.
After the reinstalling of windows 10, I noticed that some games didn't want to bind the cursor to my main display, and that if I went too far to the right, my cursor would go to the TV and minimize my game window. So far, I've noticed this in Genshin Impact, Rainbow Six Siege, and Valorant. However, my cursor stays on my main display when I play CSGO, Overwatch, and Left 4 Dead. I have no tested any other games thus far. All of the above mentioned games are at 1080p and fullscreen. I've tried changing refresh rates and resolution and even window type but nothing seems to work.
I have updated all my drivers and ran multiple tests to see if anything would bind my cursor to all of my fullscreen games, but nothing has worked so far. I have checked my windows display settings and have even tried uninstalling and reinstalling games and nothing worked. I know I can move the position of the monitor in display settings and I can get software that would bind my cursor. I would like to leave those as last resorts since I dont like how it interferes with my workflow. I would also like to try avoiding reinstalling windows, but if push comes to shove I will.
UPDATE: Dual Monitor Tools still won't bind my cursor in game
08-16-2021 11:03 AM
Hi@my_dude, Welcome to the HP Support Community!
I understand that you are facing issues with the touchpad wherein the cursor freezes.
This issue could occur if the BIOS or Touchpad drivers are not updated.
Let's go through a few steps to troubleshoot this issue.
And here's the step by step guide for you in the link: Using the TouchPad or ClickPad (Windows 10)
You may also follow the steps in the link to check if the issue is with the mouse or keyboard: Notebook Keyboard Troubleshooting (Windows 10,
If the issue persists, then you may restore the system to a previous point by checking the link: Using Microsoft System Restore (Windows 10,
Hope this helps! Keep me posted.
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