HP Omen logo started falling off!

[DarkSJ1998]

Hi there!

I have an HP Omen AX248-TX model, that I purchased last year in April. Since few days, I can see that the Omen logo has started coming out. I tried to apply pressure on it, left some weight over the logo part overnight, thinking that it may force the logo back again, but it doesn't work. How do I fix it?

[KrazyToad]

@DarkSJ1998

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

I have gone through your Post and I understand your concerns

I have sent you a private message with the next course of action

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Next to your profile Name, you should see a little blue envelope
 

Thank you

[DarkSJ1998]

I was told to wait for 3-4 business days and it's been more than a week since I received any message from anyone at HP. What, is it done from your side??

[Echo_Lake]

@DarkSJ1998

I'm sending out a Private message to assist you with the next course of action.

Please check your Private message icon on the upper right corner of your HP Forums profile

Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage