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‎06-11-2020 05:44 AM

HP Recommended
Product: Omen 15 DC1090tx
Operating System: Microsoft Windows 10 (64-bit)

Hello, I have a problem with installation of my HP PC Hardware Diagnostic UEFI. it stated that the newer version is 7.6.0.0 and my current version is 7.5.2.0 and of course, I'm gonna update it via Hp Support assistant but whenever I try to update it always fail, and when I search the latest version in support.hp.com there is no 7.6.0.0 version. anyone can help me how to update it? thankk youuu!

 

1 REPLY 1

‎06-11-2020 09:21 AM

HP Recommended

Hello @Galuh_Livano 

 

I wouldn't worry much about updating it. The notes show that newer model is geared towards a few HP work stations instead of the consumer products.

Your Drivers page shows you have the latest version installed for your Omen. If its not installing on your system, there is a reason. Drivers page... https://support.hp.com/us-en/drivers/selfservice/omen-by-hp-15-dc1000-laptop-pc-series/26122182/mode...

 

Sometimes the HP Support Assistant cannot decipher models correctly, or it sees an update as intended for all products. This is why some of us dont encourage users to use the HPSA for bios updates.

 

If you prefer to try anyway, use the link on this page and manually download and run the updater. That usually works better than the HPSA.  https://www8.hp.com/us/en/campaigns/hpsupportassistant/pc-diags.html

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