HP Pavilion Gaming 15 bugged batteries

[Renz15]

Hello, so my laptop has been having a problem with both battery and charger. While plugged it actually gets bugged, for some reason it will say for a few second that it isn't charging after few more seconds it will charge again. Another problem is when I forgot to plug my laptop it will crash right after opening windows and worst, sometimes it doesn't startup at all.

I can't find any matching battery when I go to HP product search and putting my serial number and I can't really go out for someone to check my laptop in any authorize HP places because of the pandemic I don't want to risk it just to fix my batteries, if you know what kind of batteries for me to buy please do reply to this thread 🙂 Thanks! 

[praveenbv]

Hi@Renz15, Welcome to the HP Support Community!Request you to follow the below troubleshooting steps from the document:-

Solution: Performing the latest BIOS update should fix the issue. 

I have a few steps listed below that should help you resolve this concern: 

Unplug the charge and use the laptop until the battery drains to 15%. 

Turn off the laptop and turn it back on after 30mins. 

Reinstalled Microsoft ACPI-Compliant Control Method Battery under device manager: 
1) In the search box, type and open “Device Manager”.  

2) Expand “Batteries”.  

3) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there.  

4) Click on “Uninstall”.  

5) At the prompt put a check in the box to remove the current driver  

6) Shutdown the computer.  

7) Remove the battery for minute and then put it back in.  

😎 When the computer comes back up it should automatically find the driver.  

9) Go to Device Manager.  

10) Expand Batteries.  

11) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there. 

12) Click "Search automatically for updated driver software"  

Do the same thing with Microsoft ACPI-Compliant Embedded Controller.  

Restart the computer and the issue should be fixed. 
   

Additional help can be found in the below articles: 

Battery Charging Delayed When Operating Notebook in High Ambient Temperatures 

Battery Does Not Charge when Using a Voltage Adapter with the Power Adapter 

Battery Indicator Light Turns On and Off While Battery is Charging 
   

To understand more about how your battery works: Click here 

Hope this helps! Keep me posted. 

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Have a great day!