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IL36
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Message 1 of 2
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HP Pavilion Gaming 16-a0042nq - green keyboard

HP Recommended
HP Pavilion 16-a0042nq
Microsoft Windows 10 (64-bit)

The laptop is advertised as having a green keyboard and green logo on the back of the display. these are white. how can I change them?

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The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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@IL36

 

I reviewed your post and I understand that the keyboard backlight is white instead of green.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Did you check whether there is an option in the Omen command center to change the keyboard backlight color? If yes, and there is no options then I recommend you contact support and they will assist you in this regard.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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