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‎11-19-2021 10:14 AM - last edited on ‎11-19-2021 02:04 PM by

HP Recommended
Product: HP Pavilion Gaming Laptop 15-cx0xxx
Operating System: Microsoft Windows 11

The hinge on my HP Pavilion Gaming Laptop 15-cx0xxx has begun to come loose, and it makes a clicking sound on opening and closing the laptop lid. 

 

[personal information removed]

 

Please advise on how to get this fixed

Category:
1 REPLY 1

‎11-20-2021 07:07 AM - edited ‎11-20-2021 07:09 AM

HP Recommended

@TomShaw242

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,
I understand your HP notebook Hinge is separating from the unit, in order to fix this issue your computer needs to be repaired. As we have limited support boundaries in the support community as of now. I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically. 

HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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