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‎01-08-2023 06:27 AM - edited ‎01-28-2023 10:06 AM

HP Recommended
Product: HP Pavilion Gaming - 15-ec0043ax

Hi, this laptop HP Pavilion Gaming Laptop 15-ec0xxx dies completely i.e. it doesn't respond even to the charger. Now, when the first time it happened, the device was new..like just 4-5 months old but then it happened multiple times thereafter to the point that I got the motherboard replaced as well..as the technician suspected a fault from the motherboard's side. But recently it happened again - raising the total number of times the issue arose to 5.  Now the problem is..not even once.. neither technician gave me a proper reason to why this happened over and over again. Each of them either came up with some absurd reason or could not comment One of the reasons they gave why this happened was due to me keeping the laptop on sleep mode for long hours. Is that it? Does keeping the laptop on sleep mode occasionally leads to this?  Is there anyone who else faced the same issue? 

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