• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎02-19-2023 09:06 PM

HP Recommended
Product: HP Pavilion Gaming Laptop - 16-a0035nr
Operating System: Microsoft Windows 11

So the original charger I had broke so I bought a new one off of Amazon. I’ll leave a picture of the charger from Amazon. But now that I’ve tried charging it the power button will light up and the caps lock will blink but the screen won’t turn on. The computer itself hasn’t booted up in about a month since I finally got the charger back. The fans are running and everything.

E17864EA-C420-4AD9-B31C-CB37735A78C1.png

 

Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.